At Spacelabs Healthcare, we are on a mission to provide continuous innovation in healthcare technology for better clinical and economic outcomes. Our scalable solutions deliver critical patient data across local and remote systems, enable better-informed decisions, increase efficiencies, and create a safer environment for patients.
Why work at Spacelabs? Because lives depend on you!
To provide Clinical and Product support of Patient Monitoring & Cardiology, including strategic reference sites in the assigned Region. This role will focus on Patient Monitoring and some Cardiology products and solutions to drive forward business and support for this particular area of the company’s product range.
The Clinical Product Support Specialist (CPSS) is a professional person, supporting Field Sales and Service in providing trial, sales, marketing, education and clinical expertise during pre-sale, installation and post-sale activities. The CCPSS consults with the customer and sales team during the planning and tender process developing bids and education programmes to meet our customers’ unique needs and expectations. The CCPSS provides support during trial, bid and installation providing support and education to customers on clinical application of the products. Clinical input is provided by the CCPSS to appropriate personnel on product issues, customer feedback and training materials.
The CPSS will be measured against quarterly and annual work objectives that are consistent with meeting the company’s goals. Works under general supervision and exercises independent judgment functioning within approved guidelines.
Work environment warrants creativity and innovation and strong interpersonal communication skills. Understand and support Spacelabs Healthcare’s mission, priorities and company values.