OSI Systems, Inc

  • Field Service Engineer

    Location UK-Salfords, Surrey
    Posted Date 2 months ago(11/13/2018 2:40 PM)
    Company
    Rapiscan Systems Ltd
    Requisition #
    14778
  • Overview

     

     

    Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud.  We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology—or multiple X-ray technologies—to address each customer’s unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence.

     

    Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solution consistently deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence.

     

    This role involves the installation, repair and maintenance support of the full range of Rapiscan’s Checkpoint & Trace product’s in the UK & EMEA.

    Responsibilities

    • Installation of the full range of the Company’s Checkpoint & Trace products at customer premises in the UK and EMEA.                                                                                                                                                                                      
    • Routine preventative and breakdown maintenance of the Company’s equipment at customer premises in the UK and EMEA.                                                                                                                                                                                     
    • Provide out of hours standby cover as part of established teams. 
    • Carry out basic Operator and Technical training when required at customer premises. 
    • Carry out site surveys and advise customer on technical matters prior to installations. 
    • Willingness to learn new products & technology
    • Provide feedback to Engineering, Product Line Management and QA as part of our continuous improvement programme.  
    • Any other departmental ad-hoc duties when required.
    • Ability to handle stressful situations
    • Able to provide clear and concise communication to external & internal customers,  both oral and written
    • Have a flexible attitude towards working hours
    • Have the ability to process complex systems and logically work through problems

     

    • Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork
    • Demonstrate behavior consistent with the company’s Code of Ethics and Conduct
    • It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem
    • Duties may be modified or assigned at any time to meet the needs of the business.

    Qualifications

    Previous working in a customer facing environment would be beneficial. Electronics and Computer experience essential, along with working knowledge of Microsoft office related programs.

     

     

     

     

     

     

     

     

     

     

     

    OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.

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