OSI Systems, Inc

  • Sales Order Processor

    Location UK-Salfords, Surrey
    Posted Date 2 weeks ago(6/5/2018 10:31 AM)
    Company
    Rapiscan Systems Ltd
    Requisition #
    14120
  • Overview

    Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology—or multiple X-ray technologies—to address each customer’s unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence.

     

    Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence.

     

    This position is responsible for co-ordinating the efficient, accurate and timely processing of Customer, Demo and Intercompany Sales Orders.

    Responsibilities

    • Processing and problem solving of Sales Orders.
    • Ensuring all relevant Sales Order paperwork has been received, processing of customer, inter-company and demonstration orders, liaising with the Finance team regarding D&B and Payment terms, liaising with the Contracts team for approval of orders, distributing orders internally, checking all the details are correct (prices, allocations, machine specification, shipping terms, payment terms, location, etc.), completing amendments, cancellations, pro forma invoices when advance payments are required, sending a confirmation of receipt of Purchase Order to the customer, as well as the order acknowledgement when the Sales Order is processed and ship date(s) assigned, sending an electronic copy of the paperwork to Operations, making sure electronic paperwork is signed off by Sales Operations, Finance and other stakeholders where applicable, filing and maintaining electronic paperwork archives.
    • Gaining an understanding of the products being sold and highlight any irregularities with the Sales team prior to booking the order
    • Managing internal and external queries relating to customer orders.
    • Managing order book dates – liaising with Operations, Sales and Finance to ensure dates are correct.
    • Liaising with Finance regarding payments and pro forma invoices
    • Covering for colleagues within the Sales Order processing team where required
    • Work with all internal departments to ensure the orders are complete, accurate and the customer is satisfied with regards to what they have ordered.
    • Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork
    • Demonstrate behavior consistent with the company’s Code of Ethics and Conduct
    • It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem
    • Duties may be modified or assigned at any time to meet the needs of the business.

    Qualifications

    • Self-motivated, dedicated and pro-active member of the team supporting the furthering of the standards of the department and finding solutions that fit the business, with a commitment to getting the job done.
    • Diligent, enthusiastic, and driven, with an excellent work ethic, and a “can do” attitude.
    • Hands on contributor that is meticulous with the detail and is comfortable with dealing with large bodies of data.
    • Good interpersonal skills and understanding of organisations, being able to clearly explain the information and to communicate effectively at all levels within the organisation and with external parties where required. 
    • Able to cope with change and conflicting demands, with good personal time management and priority setting, and comfortable working to deadlines.
    • Inspires others to achieve. Learns and shares knowledge.
    • Sales order processing experience
    • Customer Service Skills
    • Navision experience beneficial but not essential
    • Excel experience
    • Excellent verbal and written communication skills
    • Good level of education (“A” level or equivalent) and numeracy skills

     

    OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.

     

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