OSI Systems, Inc

  • Sales Account Manager

    Location UK-Eaton Socon, St Neots
    Posted Date 1 month ago(5/16/2018 4:07 AM)
    Company
    OSI Electronics (UK) Ltd
    Requisition #
    13754
  • Overview

     

    OSI Systems companies have a long history of developing innovative solutions to bring a better quality of life to the world. Our OSI Electronics (OSIE) division is a diversified manufacturer of electronic devices and value-added manufacturing services.

     

    We provide our customers with the manufacturing capabilities and purchasing power of a global Electronics Manufacturing Services provider. We deliver regional and personalized support best provided by a smaller company, striving to build lasting relationships and create close and valued partnerships with our customers. Our singular focus is to help security experts, clinical professionals and high-tech developers solve real-world problems and issues.

     

    Responsible for new account development and/or expanding existing accounts. Customer account management. Ensuring customer satisfaction, assisting the external business development team to attain new customer and growing customer business. Facilitating quotation process and answering customer questions and queries as they arise.

    Responsibilities

    • Dealing with customer queries and relaying information in a timely manner.
    • Order input/processing.
    • Quotation input, dissemination, collation and analysis.
    • Liaising with production to ensure delivery schedules are correct.
    • Supporting customers, ensuring expectations are met and maintained.
    • Assisting external sales team to grow accounts and ensuring customer satisfaction
    • Ensuring customer satisfaction delivered & surpassed.
    • Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork
    • Demonstrate behavior consistent with the company’s Code of Ethics and Conduct
    • It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem
    • Duties may be modified or assigned at any time to meet the needs of the business.

    Qualifications

    • Customer service/account management.
    • Knowledge of contract electronic manufacturing (PCB Assembly) or electronic component industry
    • Fast-paced office environment; requires significant use of telephone and computer programmes – Microsoft word, excel, outlook, ERP, etc.
    • Domestic travel may be required - visiting customers, suppliers, etc.

     

     

    OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.

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