AS&E is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology—or multiple X-ray technologies—to address each customer’s unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence.
American Science and Engineering, an OSI Systems Company is seeking a Service Support Coordinator in its Billerica, MA Facility.
In this role the Service Support Coordinator will work various task assigned by the Customer Service Manager for support to Call Service Coordinators (CSCs), Service Engineers, and the regional Field Service Manager. Responsibilities will also require knowledge of all CSC territories to successful backup and support the field as necessary. Backup may require off hours coverage to ensure the Cargo Service’s team meets all obligations to the Customer. In addition to internal and external support, this role requires detailed updates weekly, monthly and quarterly to certify all Customer and financial obligations are met and completed.
OTHER WORK REQUIREMENTS:
Equal Opportunity Employer
EEO is the Law
OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for the Security and Healthcare divisions, as well as to external original equipment manufacturer clients for application in the defense, aerospace, medical and industrial markets, among others.